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Privacy Policy

In order to reserve products and services on the website offered by Parque de la Naturaleza de Navarra
S.A. hereafter, Sendaviva, the user must provide the required personal data indicated on the registration page. This information is essential to be able to provide our services and to perform processes (management and billing), to send information about offers, promotions and recommendations, as well as producing new products based on the preferences of all our clients.
In accordance with that established in the Organic Act 15/1999, 13th December governing the Protection of Personal Data (“LOPD”), it is our duty to inform you that following the completion of the CLIENT REGISTRATION, your personal data will be stored in mechanised files under the responsibility of Sendaviva.
Likewise, we notify you that these files are registered in the Data Protection Agency and that all obtaining, storage and maintenance processes are subject to the corresponding security mechanisms as established by law.
Sendaviva has the duty of communicating only strictly necessary personal data to supplier companies, in order to process the reservation and optional data provided for the specific and adapted provision of the contracted service.  The use of cookies is necessary in order to use our website.   Cookies are used with the aim of keeping status information whilst different pages on our website are explored, or if the website is returned to at a later time. If you wish to configure your browser to give a screen warning when cookies are received and to stop cookies from being installed on your hard drive.  Please consult your browser’s instructions and manuals for more information.
Aware of the value of all personal data, Sendaviva expresses its interest and respect in offering suitable handling of client information and in protecting your interests against tourism service providers.  We understand that all information provided is true and is registered voluntarily.  Likewise, when contracting the service or in complaints about it, and always in accordance with that stipulated in Article 34.e of the Data Protection Act, you implicitly give your consent for us to transfer your data to the aforementioned recipients in the terms and conditions indicated above.
In any case, if you wish to exercise your rights granted by the Data Protection Act to access, rectify, cancel or oppose this, send an e-mail to: info@sendaviva.com