1. Identification information about the web owner
Postcode: 31513 Arguedas
(Navarre) Tax ID number - A31737455
Registered in the Pamplona Trade Registry AGENCIA
MAYORISTA-MINORISTA C.I. NA-080
Tel. +34 948088100
This Legal Notice solely and exclusively
regulates the browsing of users on this Parquenasa website (hereafter
Sendaviva) and is not applicable to the contracting and/or provision of any of
its products and services that are offered therein.
The products and services available for users
to contract via this website are regulated by that stipulated in the respective
general contracting conditions, which can be consulted by the user at any given
time, both before and during the contracting process. The prior acceptance of
these general conditions is an essential requirement for contracting any
product or service offered by Sendaviva on its website, as you will be duly
Access to this website is conditioned by the
prior reading and acceptance by all users of the terms contained within this
The access and later use of this website by
users implies their express, full and unreserved conformity with all of the
contents. This access is free of charge.
If the user does not agree with the contents of this Legal Notice, the
site should be left immediately and the user will not be able to access or
acquire any of the products and services offered therein.
The user claims to be a legal adult with
sufficient legal capacity to adhere to that stipulated in this Legal Notice.
Likewise, the user accepts expressly and without exception that the access and
use of this website takes place under his/her sole and exclusive
Access to this website is free of charge and
viewing does not require any prior subscription or log-in.
Connections with other websites that may
exist, as well as the usage the user may make of them, are subject to the
conditions below, as well as to the specific possible conditions required by
the cited websites. Any use other than that authorised is expressly prohibited.
At any time considered appropriate, Sendaviva may unilaterally modify the
configuration of this website, the conditions of the website service provided,
provide users with a greater number of products or services to contract, reduce
this number, temporarily or permanently suspend these products or services,
stop providing this website service, or prevent access to services, aiming to
inform users of this change whenever circumstantially possible, via publication
on the website. (All this, notwithstanding
compliance with the duties taken on regarding clients that may have contracted
products or services via the website).
process on www.sendaviva.com
3.1. Sales via www.sendaviva.com.
The purchase of products and/or services via www.sendaviva.com
is subject to the General Contracting Conditions
pertaining to each product or service included on this website, such as, where
applicable, any Private Conditions that may be established for certain
products, which should be duly notified prior to the effective contracting of
Users can access the general contracting
conditions of each of the products and/or services offered via this website at
any time during the contracting process of the product or service in question.
Both the general contracting conditions and
the corresponding contracts (combined travel contract, required by applicable
legislation) are drafted in Spanish.
To acquire the products and/or services
offered on this website, the user does not have to be previously registered.
In any case, both for browsing on this website
and contracting any of the products and services offered by Sendaviva on this
website, the user must be aged over 18 years (EIGHTEEN). If this is not the case, the site must be
During the contracting process and with the
purpose of correctly formalising reservations of products and/or services
requested by the user, Sendaviva will request the user to complete the
corresponding electronic form including essential personal details, following
the on-screen instructions received at all times. Once the form is complete, it
must be expressly accepted.
Each purchasing act will require the reading
and irrevocable acceptance of the General and Private Contracting Conditions
required by the different Sendaviva commercial transactions. As indicated, both
during the contracting process as well as prior to the formalisation of the
corresponding reservations, you may access them in order to consult anything
Sendaviva reserves the right to prevent access
to the website of any users that have debt or unpaid balances with Sendaviva.
after the completion of the contract.
Once the purchase has been carried out and
within the shortest time frame possible, always within twenty-four hours after
making the purchase, Sendaviva will send the user proof of the completed
contract, along with a copy of the general contracting conditions, previously
expressly accepted by the user, regulating the product or service contracted as
well as any additional and complementary information considered by Sendaviva to
be of interest in the correct development of the aforementioned.
4. The rights and obligations of Sendaviva
•Once the reservation of the corresponding
products and/or services is formalised, Sendaviva must comply with the duties
resulting from these reservations, to effectively ensure the confidentiality of
communications that may exist with the user as well as to respond to any
possible complaints that may be lodged.
•As the website provider that allows the
contracting of products and/or services viawww.sendaviva.com,
in the event of maintenance, repair, updating or website improvement operations
offered on it to users, Sendaviva has the right to temporarily suspend access
to this website, if necessary without warning, or to suspend the possibility
for users to reserve all or some products or services for that reason,
notwithstanding the aforementioned, it will aim to notify users whenever
circumstances allow it.
case, Sendaviva must comply with the corresponding duties resulting from the
•The use that users may make of the services
and/or data and/or information provided on this website is accountable to, and
at the risk of the user. As the service
provider of a website that enables the contracting of
products and/or services via www.sendaviva.com,
Sendaviva ensures that the information provided about the products and/or
services offered via www.sendaviva.com
is correct and, once the product or service in question
is contracted, will be that which governs the relationship between the parts.
On the other hand, Sendaviva cannot guarantee the contents supplied, where
applicable, by third parties, or guarantee the truthfulness, reliability,
accuracy, opportunity or convenience of the information supplied for final use
by users or other people. Furthermore,
Sendaviva declines all responsibility for the contents or information provided
by other websites or third parties that may be accessed via links present on
•The intellectual property rights of this
website are owned by Sendaviva. The exclusive exercising of the rights to
reproduction, distribution, public communication and transformation belong to
the cited company.
5. User rights and obligations
•At all times the user must use the services
provided on this website legally, in accordance with applicable law, respecting
the intellectual property rights of Sendaviva or third parties. In this respect, the user guarantees that the
activities developed on this website adhere to the law, morality, public order
and good customs, and in no case will these activities be offensive for the
good name and commercial image of Sendaviva for other web users or third
•The user shall not use the services provided
by Sendaviva to carry out actions that cause damage or alterations to the contents,
nor impede the correct operation of the website. The user shall not cause
technical problems of any kind, nor transfer elements that may be susceptible
to computer viruses, or damage, interfere with or intercept all or part of this
website, or intervene or alter the e-mail of other users.
•The responsibility of the user regarding the
truthfulness of the information entered is exclusive. In the case that for
whatever reason, false or incorrect data is provided, Sendaviva reserves the
right to prohibit that user from accessing this website.
of guarantees and responsibility for the operation of the website
•As the provider of a web service that enables
the contracting of products and/or services viawww.sendaviva.com,
Sendaviva cannot guarantee the availability and continuity at all times of this
website and reservation services provided to the user therein. As such, it is
exempt from all responsibility for damages of any kind that may arise from a
lack of availability or continuity of the website and reservation service
operation provided, and from the use that users may have attributed to this
website. In any case, Sendaviva will
strive to ensure this website is continuously available.
view of the aforementioned, as previously indicated, this solely and
exclusively refers to the web service offered by Sendaviva and is not
applicable to the products and/or services that the client may have acquired,
nor to the duties that for that reason correspond to Sendaviva.
•Sendaviva provides personal data privacy
systems for its users, which prevent third parties from accessing said data.
Sendaviva has implemented all the technical and organisational security
measures necessary to ensure the integrity, confidentiality and availability of
the personal data provided by the user.
In this respect, Sendaviva is exempt from all responsibility for the
damages caused in the event that this knowledge is revealed.
• Despite Sendaviva implementing all suitable
measures to ensure security in this field, and affirming that its website is
free of viruses or other similar elements, it cannot control or guarantee the
absence of viruses or other elements in the contents on the website introduced
maliciously by third parties, that may cause alterations to the user's
computing system (software and hardware) or to electronic documents or files
stored on his/her computing system.
Sendaviva declines any responsibility for the damages of any kind that
may be caused as a result of a virus in the contents, that may produce
alterations to the user's computing system, electronic documents, files, etc.
•Sendaviva has no responsibility for and does
not control the usage that users make of this website, its services and
contents. In particular, this company
does not guarantee that users use this website, its services and contents in
accordance with these General Conditions, and where applicable, the Private
Conditions applicable, nor that they do so diligently and carefully.
•The user accepts that www.sendaviva.com
has been created and developed in good faith by
Sendaviva, with information from internal and external sources offered to users
in its current state, reflecting the reality and authenticity of the
information provided on its part but not of that provided by third parties. Therefore, the user releases Sendaviva from
any responsibility regarding the reliability, usefulness or false expectations
may have caused during his/her browsing experience, as
well as any statements or opinions, where applicable, that third parties may
have made regarding products and/or services offered on the website.
7. Intellectual and industrial property
All rights regarding the contents of this
website belong to Sendaviva, except for those belonging to companies with which
a corresponding contact has been signed for the provision of contents, and they
are protected by the national and international regulations governing
intellectual and industrial property.
The design, images, maps, graphics, brands,
placards, distinctive signs or Sendaviva logos, frames, banners, the software
and its different codes, source and purpose, etc. of this website are owned by
Sendaviva, which exclusively and legitimately possesses the usage rights of
Users that access this website cannot copy,
modify, distribute, transmit, reproduce, publish, surrender, sell the
previously mentioned elements or create new products or services based on the
information obtained therein.
Authorisation is only given to users for
viewing and loading for personal use, and not commercial use, and cannot be
extended to third parties or entities.
These conditions are also applicable to
graphics or designs that appear on this website that are owned by companies
that collaborate with Sendaviva, unless specified otherwise.
The alteration of this website by the user,
which may affect its contents, such as links or similar, is strictly forbidden.
Sendaviva ensures that the contents of this
website are not pornographic, xenophobic, discriminatory, racist or defamatory
in nature, and that they do not encourage violence. Likewise it strives to
avoid any circumstance that may be damaging to users.
In compliance with that stipulated in the
Organic Act 15/1999, 13th December governing the Protection of Personal Data,
SENDAVIVA notifies that: The personal data collected will be included in a file
under its responsibility, with the aim of implementing a correct development,
completion and management of service provision, or of the product requested, as
well as any aspect related to your relationship with SENDAVIVA. Your information will be communicated to all
entities in the circuit of SENDAVIVA agencies, to provide an integral and
offshore service. In all cases, SENDAVIVA will respect the confidentiality and
integrity of your data, and commits to use it in accordance with the purpose
described here, as well as to comply with all legal requirements established to
This website allows users to subscribe to our
publications, engage third parties with its contents, make suggestions and
contact us. In any case, if users
provide their personal data with this purpose, SENDAVIVA will handle it to meet
In any case, at any time, users may exercise
their rights to access, rectify, cancel or oppose this, by contacting
9. Links or hypertext links
No third party may establish a framing
relationship between its website and this website.
In the event that this website may contain
links or hyperlinks to other portals or websites that are not managed by
Sendaviva, this company declares that is has no control over those portals or
websites, nor is it responsible for the contents therein. The links that this
website may contain will only offer references for informative purposes, with
no kind of assessment of the contents, owners, services or products offered
In any case, Sendaviva declines all
responsibility in regards to the services provided by these third parties in
the event of any complaint of any kind, and demands that may be lodged in
relation to the aforementioned.
and ineffectiveness of the clauses
If any clause from these General Conditions
governing browsing and the use of this website were to be declared completely
or partially invalid, it would only affect that specific disposition or part of
it that is invalid or ineffective, with subsistence of all the other remaining
general conditions. This condition or part thereof that is considered affected
will be removed, except for if, as an essential part of these general
conditions, they have to be integrally affected.
law and jurisdiction
These General Conditions of use and navigation
of the websitewww.sendaviva.com
as well as any relationship between the user and
Sendaviva are subject to Spanish legislation.
Any dispute arising from the existence or
contents of these General Conditions or relationships between the user and
Sendaviva are subject to the jurisdiction and competence of the legally
corresponding Courts and Tribunals.
browsing experience and to provide suitable information. If you expressly
accept our cookies policy in the registration phase and/or continue onto the
Website, browsing through different pages, using the scroll bar or accessing
different areas and menus, this action implies that you accept the installation
What are cookies?
Cookies are files that are downloaded onto a
users terminal equipment. This allows you to be identified as a specific user
and for your browsing preferences to be collected.
Cookies are essential for the correct
operation of a Web Portal. Cookies cannot damage your equipment. Please be
aware that cookies cannot read information stored on your computer.
What kind of cookies does this
Web Portal use?
Session cookies: These cookies are necessary
for the correct operation of the Website, as well as for a user session or to
browse without interruptions remembering language or country options. They are used to identify the user in the
event that a log-in area is accessed. Without these cookies, many of the
services available would not operate. These cookies expire when you close the
browser or after a month.
Functional or advertising cookies: These
cookies allow your choices to be remembered, such as remembering terms and
conditions accepted by the user, and they also offer customisation and
improvements to features. If necessary, they display more relevant, useful and
advertisements better suited to user interests, such as preventing you from
always seeing the same advert, for example.
Technical cookies: These handle generic and anonymous
information, in which personal data is not included. They only remember the
page from which the user comes from.
Their main purpose is to improve web functioning.
Third party cookies: are those that are
installed in a Web Portal, but are not from the portal you are visiting at that
specific time. Therefore these cookies are specific to a third party domain,
and consequently the information contained therein can be seen and handled by
this third party. They get information about your visit to perform assessments,
statistical calculations about anonymous data, to ensure service continuity and
establish improvements on their Websites.
Likewise, this type of cookie can be used to display adverts that are
adapted to your personal interests.
How can I manage cookies?
Users can access the preferences menu on their
browser and adjust configurations so that cookies are not installed, delete
existing cookies and/or eliminate them before starting browsing on other pages
of the Website.
We would like to remind you that if you reject
the installation of cookies, the service may be affected, which may prevent the
correct use of part or all the site.